🔒 Data Protection

Privacy Policy Kong77 — Member Personal Data Protection

At kong77, your privacy is more than a promise — it is a commitment we reinforce through industry-grade encryption technology, rigorous data management procedures, and transparent policies. We understand how important the security of your personal information is in today's digital world.

Updated: 1 January 2026  |  Version 3.1
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🛡️ Why Trust Us

Six Pillars of Protection Privacy Kong77

Concrete steps we take every day to keep your information secure

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End-to-End Encryption

All data transmitted between your device and kong77 servers is protected with 256-bit SSL encryption. This means your information — passwords, banking details, and personal data — cannot be read by any third party during transmission.

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Financial Data Segregation

Your financial information, such as bank account details and transaction records, is stored in a system separate from regular personal data, with stricter layers of access control. Only authorised staff may access these records for transaction processing purposes.

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24/7 Active Monitoring

Our cybersecurity team monitors all system activity continuously around the clock. Any unauthorised access attempts or suspicious behaviour are automatically detected and blocked before they can impact your data.

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Malaysia PDPA Compliance

Kong77 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect data that is strictly necessary, inform you of its purpose, and ensure your rights as a data subject are fully respected.

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Right to Data Erasure

You have the right to request the deletion of your personal data from our systems at any time, subject to data retention requirements for legal compliance. Requests will be processed within 30 working days without unnecessary queries.

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Transparent Cookie Controls

We give you full control over the cookies used on the kong77 platform. You can choose which types of cookies you allow through your account settings. Essential cookies required for platform functionality cannot be disabled, but marketing cookies are entirely optional.

1 Introduction & Scope of Privacy Policy

Welcome to the kong77 Privacy Policy. This document clearly and transparently explains how the kong77 platform collects, processes, stores, and protects your personal information when you use our official website, mobile app, or any digital services associated with the kong77 brand.

We are committed to protecting your privacy. The trust you place in us by sharing your personal information is a responsibility we take seriously. This policy has been drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international best practices in data management.

By registering or continuing to use kong77 services, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.

Important Note: This Privacy Policy applies to all kong77 platform users regardless of whether you access via web browser, Android app, or iOS app. Please keep a copy of this policy for your personal reference.

2 Types of Personal Data We Collect

Kong77 only collects data that is genuinely necessary to provide a safe, seamless, and legally compliant service. Below are the categories of data we collect along with their specific purposes:

Data Category Example Information Collection Methods
Identity Data Full name, national ID number, date of birth, selfie with document Registration form, KYC process
Contact Data Email address, phone number, residential address Registration form, profile updates
Financial Data Bank account number, bank name, transaction records, deposit and withdrawal history Payment processing, KYC verification
Technical Data IP address, device type, operating system, web browser, device ID Automated system logs
Usage Data Game history, betting preferences, login times, pages visited Platform activity tracking
Communication Data Live chat records, support emails, submitted complaints Interactions with customer support
Our Guarantee: Kong77 has never and will never collect sensitive data such as your health information, religious beliefs, or political views. The data we collect is limited strictly to what is required for platform operations.

3 Purpose of Personal Data Use

Every piece of data we collect has a clear and legitimate purpose. We do not use your data for purposes not stated here without first obtaining your additional consent.

  • Identity Verification (KYC): Verifying that you are a legitimate individual aged 18 or above and meet the legal gambling requirements in Malaysia.
  • Financial transaction processing: Processing deposits, withdrawals, and bonus payments accurately and securely into your verified account.
  • Account security: Detecting and preventing unauthorised access, fraud, money laundering, and other illegal activities that could harm you or the platform.
  • Legal compliance: Fulfilling reporting obligations to relevant authorities under applicable Malaysian law, including PDPA 2010 and anti-money laundering (AML) regulations.
  • Service improvements: Analysing usage patterns in aggregate (not individually) to improve the gaming experience, platform speed, and new features.
  • Service communications: Sending important notifications related to your account, transactions, changes to terms, or security issues that require your immediate attention.
  • Customer support: Enabling our support team to assist you more efficiently when you contact us for help or inquiries.
  • Marketing (with consent): Sending you relevant promotional offers, special bonuses, and the latest updates — only if you have given explicit consent during registration or through your account settings.

You may withdraw consent for marketing communications at any time via the notification settings section in your kong77 account, or by contacting our support team.

4 Information Sharing & Disclosure

Kong77 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. This is a non-negotiable policy. However, in certain limited and legitimate situations, your data may be shared with the following parties:

  • Payment service providers: FPX, Touch 'n Go, Boost, GrabPay, Visa, and Mastercard receive only the minimum transaction data necessary solely to process your payment. They are bound by strict confidentiality agreements.
  • Gaming technology providers: Game software providers partnered with kong77 may receive anonymized player identifiers for fraud prevention and gaming license compliance purposes.
  • Identity verification services: Third parties conducting KYC checks and document verification operate under binding confidentiality agreements and use your data solely for verification purposes.
  • Legal authorities: If required by law, court order, or a valid request from a regulatory body, kong77 is obligated to disclose certain information. We will notify you if this occurs, unless prohibited by law.
  • Professional advisors: Lawyers, accountants, and auditors bound by professional confidentiality obligations may access limited data in the context of legal advice or financial audits.
Cross-Border Data Transfers: Where data needs to be processed outside Malaysia (for example, by international service providers), kong77 ensures that protection equivalent to Malaysia's PDPA is applied through binding data processing agreements.

5 Data Storage & Security Measures

The security of your data is our absolute top priority. Kong77 continuously invests in world-class security infrastructure to ensure your information is always protected:

  • 256-bit SSL/TLS Encryption: All communications between your device and kong77 servers are encrypted using the latest TLS 1.3 protocol, making data unreadable to anyone during transmission.
  • Encrypted database: Personal data stored in our databases is also encrypted at rest using AES-256 encryption, ensuring layered security.
  • Role-based access control: Only designated staff with a legitimate work need are granted access to personal data, with access levels appropriate to their responsibilities.
  • Regular security audits: The kong77 platform undergoes penetration testing and third-party security audits at least twice a year.
  • 24/7 Monitoring: Our intrusion detection system (IDS) and intrusion prevention system (IPS) operate around the clock to proactively detect and block threats.
  • Secure data backup: Data is regularly backed up to a secure, geographically separate location, ensuring service continuity and data recovery in the event of any incident.

Data retention period: Your personal data is retained for the duration of your active membership and for any additional period required by Malaysian law — typically 7 years for financial records in line with tax agency requirements. After this period, data will be securely deleted or anonymised.

Security Incident: In the event of any data breach affecting your information, kong77 is committed to notifying you within 72 hours of the incident being discovered, in line with international best practices.

6 Cookies & Tracking Technologies

Kong77 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies used and their functions:

  • Essential Cookies (Required): These cookies are required for basic platform functions such as login, session verification, and security. Without them, the platform cannot function properly. These cookies cannot be disabled.
  • User Preference Cookies: Saving your preferences such as language, theme, and display options to ensure a more personalised experience each time you log in.
  • Analytics Cookies (Optional): Helping us understand how users interact with the platform — which pages are most popular, how long users spend on each page, and where users encounter difficulties. This data is collected in aggregate and does not identify individuals.
  • Marketing Cookies (Optional): Used to display relevant promotions to you based on your interests and gaming activity. You may opt out of these cookies.

You can manage cookie settings through your web browser or via the cookie control panel available when you first visit our website. Please note that disabling certain cookies may affect the functionality of some platform features.

7 Your Rights as a Data Subject

Under Malaysia's PDPA and in line with international best practices, you have the following rights regarding your personal data held by kong77:

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Right of Access

You have the right to obtain a copy of the personal data we hold about you in a readily readable format.

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Right to Rectification

If any data we hold about you is inaccurate or outdated, you have the right to request immediate correction.

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Right to Erasure

You may request the deletion of your data, subject to applicable legal retention obligations.

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Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

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Right to Portability

You have the right to receive your data in a structured, machine-readable format for transfer to another platform.

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Right to Restriction

In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.

To exercise any of the above rights, please submit a written request to our privacy team via email or live chat. We will process your request within 30 calendar days. If the request is complex or voluminous, this period may be extended by up to 60 days with prior notice.

8 Child Data Protection

Kong77 is a gambling platform strictly restricted to individuals aged 18 years and above. We take this prohibition very seriously and actively implement measures to prevent minors from registering or using our platform.

  • Mandatory age verification: All registrants are required to submit valid identification documents as part of the KYC process to confirm they meet the minimum age requirement.
  • No collection of children's data: We do not intentionally collect, store, or process any personal data from individuals under the age of 18.
  • Immediate action upon detection: If we discover that data from a minor has been collected unintentionally, we will take immediate action to delete that data and close the associated account.
  • Parental reporting: If you as a parent or guardian believe your child has registered on our platform, please contact us immediately via customer support for prompt action.

9 Changes to This Privacy Policy

Kong77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. We are committed to being transparent about any changes made.

  • Material change notifications: Any significant changes to how we use your data will be communicated via a prominent notice on the platform's homepage or by email to registered members.
  • Notice period: Material changes will be announced at least 14 days before taking effect, giving you sufficient time to review them.
  • Retention of previous versions: Previous versions of this Privacy Policy are available for your reference upon request to our support team.
  • Effects of continued use: Continued use of the kong77 platform after the effective date of any changes constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically, especially after any change notifications. The "Updated" date at the top of this document reflects the date of the most recent revision.

10 Contact Us for Privacy Matters

If you have any questions, concerns, or wish to exercise your privacy rights, our Data Protection Officer (DPO) team is ready to assist through the following channels:

  • Privacy Email: [email protected] — use the subject line "Privacy Inquiry" or "Data Access Request" for a faster response.
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the kong77 platform. Our team can assist you with general privacy inquiries or direct you to the DPO.
  • Official Telegram: The official kong77 Telegram channel is also available for general inquiries related to our privacy policy.
  • Response time: We are committed to responding to all privacy inquiries within 3 business days. More complex requests (such as data access or deletion requests) will be processed within 30 calendar days.
Complaints to the Authorities: If you are not satisfied with how we have handled your data after contacting us, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, which is the PDPA regulatory body in this country.
🎰 Ready to Play Safely?

Your Data is Safe. Your Experience Secured.

Now you know how kong77 safeguards your privacy. Enjoy a safe, fair, and exciting gaming experience on a platform you can fully trust. Register now and claim your 200% welcome bonus.

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